AS/NZS ISO/IEC 15504.8:2013
Original price was: $186.86.$93.43Current price is: $93.43.
Information technology – Process assessment – An exemplar process assessment model for IT service management
standard by Standards Australia / Standards New Zealand, 01/01/2013
Description
Adopts ISO/IEC TS 15504-8:2012 to define an exemplar PAM that meets the requirements of AS/NZS ISO/IEC 15504.2 and supports the performance of an assessment by providing indicators for guidance on the interpretation of the process purposes and outcomes as defined in ISO/IEC TR 20000-4:2010, and the process attributes as defined in AS/NZS ISO/IEC 15504.2. It also provides guidance, by example, on definition, selection and use of assessment indicators.
Product Details
- Edition:
- 1st
- Published:
- 01/01/2013
- ISBN(s):
- 978174342458
- Number of Pages:
- 204
- File Size:
- 1 file , 2.8 MB
- Product Code(s):
- 10167344, 10167318, 10167381
AS/NZS ISO/IEC 15504.8-2013
Original price was: $205.54.$102.77Current price is: $102.77.
Information technology – Process assessment – An exemplar process assessment model for IT service management
standard by Standards Australia / Standards New Zealand, 01/01/2013
Description
Adopts ISO/IEC TS 15504-8:2012 to define an exemplar PAM that meets the requirements of AS/NZS ISO/IEC 15504.2 and supports the performance of an assessment by providing indicators for guidance on the interpretation of the process purposes and outcomes as defined in ISO/IEC TR 20000-4:2010, and the process attributes as defined in AS/NZS ISO/IEC 15504.2. It also provides guidance, by example, on definition, selection and use of assessment indicators.
Product Details
- Edition:
- 1st
- Published:
- 01/01/2013
- ISBN(s):
- 978174342458
- Number of Pages:
- 204
- File Size:
- 1 file , 2.8 MB
- Product Code(s):
- 10167344, 10167318, 10167381